Mobile / Casino
These terms set out how your account on mdn99 works — what we provide, what you are responsible for, and how transactions via DuitNow, FPX and Bank Transfer are handled. Read them before you use the platform; they apply from the moment you open an account.
By creating an account and using any part of the platform — including the casino lobby, sportsbook, and wallet functions — you agree to be bound by these terms. They form the whole agreement between you and us regarding your use of mdn99. Where any individual section heading appears to conflict with the full clause below it, the full clause takes precedence. We may update these terms when the platform changes — for example, when new payment flows are introduced for DuitNow instant transfers or FPX online banking, or when game categories are added or removed. We will note the revision date at the top of this page. If you continue using the platform after a revision, you accept the updated terms. Access to our platform, including the ability to fund your account via Bank Transfer, DuitNow or FPX, depends on local law and is available only in regions where applicable law permits. It is your responsibility to check whether participation is lawful where you are located. We do not represent that any content or transaction is available or appropriate for use outside permitted regions. These terms are written in English. Where a translation is provided for convenience, the English version governs in the event of any inconsistency.
These terms do not cover every possible scenario equally. Understanding which parts of your experience they govern — and where third-party rules apply separately — keeps expectations clear.
Your login credentials, account registration details and session activity on mdn99 are all governed by these terms. You are responsible for keeping your login secure and for any activity that occurs under your account.
Deposits and withdrawals processed through DuitNow, FPX and Bank Transfer fall within these terms on the platform side. Your bank or e-wallet provider applies their own separate terms for the transfer leg outside our platform.
Game titles available in the lobby — including content from Pragmatic Play, CQ9 and Spadegaming — are presented under these terms. Game rules displayed inside each title are set by the studio and supplement, not replace, these terms.
Links or integrations that take you to external services — payment gateways, identity verification providers — are not covered by these terms. Those services have their own policies which apply independently once you leave our platform.
These terms are not a one-way obligation. You have specific, practical options available to you at any point during your time on the platform. Your transaction history — every DuitNow deposit, FPX transfer and Bank Transfer entry — is recorded and accessible after login from the wallet section of your account dashboard. If any record appears incorrect, you can raise a correction request directly through our support channel. We review the account-side record against the payment confirmation reference you provide. If your personal details — name, contact number, preferred payment method — need updating, the change fields are in the account settings section after login. We do not alter account details without a request that comes through verified account access. If a term in this policy is unclear or you believe an action we have taken is inconsistent with these terms, you can ask us to explain or review it. Contact routes are in the support section below.
Your full wallet history is visible after login. Each entry shows the method used — DuitNow, FPX or Bank Transfer — along with a reference number you can use when raising a query.
Update your registered name, contact details or preferred payment method in account settings. Changes take effect on the next session after you save them.
If a clause is unclear, contact support with the section heading in question. We will explain how it applies to your account rather than redirect you to reread the same text.
You may close your account at any time by contacting support. Any wallet balance must be withdrawn before closure is processed. The request is confirmed once the final balance clears.
If any part of these terms raises a question you cannot resolve from the page, reach out through one of the channels below. When your query is about a specific transaction — a DuitNow transfer or an FPX deposit — have the reference number from your wallet history ready before you contact us.
The chat widget is accessible from the bottom of every page after login. For policy questions, quote the section heading so our team can respond to the right clause directly.
Send a written query to our support address listed in the Help section of your account. Email is the right channel for formal requests — account closure, correction of records, or a written explanation of a clause.
The current state of your transactions, active terms version and any policy notices we have issued to your account are all shown in your account dashboard after login — check there first before contacting support.
These terms work alongside the way we handle account data and session security on mdn99. Here is what that looks like in practice.
We collect only the information needed to run your account — registration details, wallet transaction records, and session logs. We do not share your account data with game studios such as Microgaming or Joker; they receive only what is needed to load the game session.
We use session cookies to keep you logged in and to remember your wallet state between pages. You can manage cookie preferences in your browser settings, though some account functions may not work correctly if session cookies are blocked.
Transaction records — including DuitNow, FPX and Bank Transfer entries — are retained for the period required by applicable law. You can view your accessible history in the wallet section after login; older records are available on request through support.
To correct a record, update account details or ask us to remove data we are not required to retain, contact support via live chat or email. We confirm receipt and aim to respond within the timeframe shown in the Help section of your dashboard.
These are the questions we receive most often about how these terms work on mdn99. If your question is not here, use the support channels above.
The current version is always on this page at mdn99/terms-conditions/. The revision date at the top of the page tells you when it was last updated. If you want a copy, use your browser's print or save function on this page.
Yes — on the platform side. These terms govern how deposits and withdrawals are recorded in your account wallet. Your bank or DuitNow provider applies their own separate terms for the transfer that happens outside our platform.
We update the revision date at the top of this page. If you continue using your account after a revision, you accept the updated terms. Check this page periodically, or look for any policy notices shown in your account dashboard after login.
Yes. Contact support through live chat or email and provide the transaction reference from your wallet history. We check the platform record against the payment confirmation reference. Disputes involving the DuitNow or FPX transfer leg outside our platform need to be raised with your bank or provider directly.
Game rules displayed inside each title are set by the studio and apply within the game session. These terms still apply to your account and wallet activity around the game. If a studio rule and a platform term appear to conflict, contact support to get a clear explanation.
Contact support via live chat or email and request account closure. Any remaining wallet balance must be withdrawn before the account is closed. We confirm the request and close the account once the final balance has been processed — the timeline is shown in the Help section of your dashboard.